When no one else can help - call us.
FEED
: On Call - Support

Preventive Maintenance

Priority Care Program

Software Development

Security Advisory

: DataSafe™

: Internet Integration

:: Home User NEW!
 
Backup your data often. After 20 years in this business, and all we have seen, this is the best advice we can give. Take it.
Join our Mailing List
Occasionally, we send computer security and virus alerts, or other important news. Enter your email address below if you would like to receive it. It is free.
Let others know about us
Did your friend or associate mention trouble with computers? Maybe we can help. To let them know about this site enter (1) your, and (2) your friend's email address below.
Click to bookmark this page
If you would like to save our address for future reference click on the Favorites (IE) button or Bookmarks (Netscape) to add this page to your browser's link list.

WELCOME

Today's IT Executives are tasked with the responsibility of ensuring that mission-critical systems will seamlessly support business, without interruption - 24 hours a day, 7 days a week, 365 days a year.

The IT infrastructure is more critical to your business than ever before. Downtime can have a drastic effect on the productivity and profitability of an organization. That means you simply cannot afford downtime, performance problems, or security breaches. To keep your business running, you have two choices: invest in the infrastructure, resources and staff necessary to manage your systems in-house, or outsource this function.

Consider having expert IT personnel taking care of your computer systems around the clock for a fraction of the cost. No hassles to hire, train, and retain staff. No capital outlay for building the internal IT structures. No extra complexity to manage. No unpredictable costs. Some of the world's leading companies have made the decision to focus their time and energy on their core business rather than on their infrastructure. We offer a complete solution which enables you to:

  • Keep your organization focused on core competencies and strategic initiatives.
  • Minimize the cost of finding, training and retaining talented IT staff.
  • Reduce the risk associated with business interruption.
  • Proactively resolve problems.
  • Optimize your computing environment for world-class performance.
Computer Expert Service deploys state-of-the-art hardware and software, diverse technical expertise, advanced security, and proactive monitoring tools, to ensure the high reliability of your mission-critical systems.

 
PREVENTIVE MAINTENANCE
 
We all depend on technology to help us run our businesses. Our computer systems perform such mission-critical tasks as running our accounting systems, allowing us to sell and order products, track projects and share information. As complex as computer systems are, there are a few simple steps that can help extend their useful life, and keep its performance at the top level. We have combined those steps in a single package: Preventive Maintenance Program. Through its modular structure it can be easily tailored to suit the individual needs of any type of business.

Who can benefit from our Preventive Maintenance Program? Any organization which depends on computers.

The financial investment in computers and accompanying peripherals can be maximized by performing preventative maintenance on a scheduled basis. We offer onsite service with a customized preventive maintenance program designed to fit the needs of the client and the specific equipment installed.

What kind of benefits does the Preventive Maintenance Program yield?

  • Increased productivity.
  • Reduced downtime.
  • Extended productive life of the equipment.
  • Savings on maintenance costs.
  • Fewer emergency repairs.
Computer Expert Service offers a full range of Preventive Maintenance plans to suit your needs and budget. This is a cost effective way to ensure your equipment will operate efficiently with minimum downtime and maximum efficiency.

To request a quotation for the PREVENTIVE MAINTENANCE PROGRAM tailored individually to the needs of your business .

 
PRIORITY CARE PROGRAM
 
Today's mission-critical environments require maximum uptime enabled by problem prevention and rapid resolution if issues do occur. Our Priority Care Program ensures that if problems do arise a customer will receive rapid on-site support, within the response time defined by the customer-selected Service Level Agreement (SLA).

The Priority Care Program has been specifically designed to satisfy the most demanding environments while remaining flexible enough to meet customer requirements. Customers can precisely define the most suitable program by making a choice of the key variables:

  1. On-Site response time ( 2 hrs / 4 hrs / same day / next day )
  2. Number of covered working days per week ( 5 / 6 / 7 )
  3. Working hours per day ( regular / extended / 24 hrs )
  4. Scope of support which should be provided within agreement.
You are encouraged to try our automated form which will help you select the most suitable plan. to request more information.


 
SOFTWARE DEVELOPMENT
 
With Custom Software Development we offer cutting-edge solutions that incorporate the latest technology in software development, working with you to transform computation needs to compete now and in the future. We can help by providing investment protection through offering solutions based on industry standard building blocks that can be re-deployed as traditional applications, as customers integrate newer technology into their network infrastructures. We provide the design, validation, testing, analysis and implementation to help you achieve success. for more details.

 
SECURITY ADVISORY
 
The CES Security Advisory assists in improving the security of data assets in your organization. It brings better understanding on how to protect information, identify and fix existing vulnerabilities, and prepare for future security threats. Upon review of the existing computer security policy, procedures and their implementation we deliver an action plan, that provides a business case-based roadmap to cost-effectively enhance the protection of the information system assets. Our assessments are based on a combination of proven techniques and best practices. Our methodology continually evolves, reflecting latest trends and updates from the industry. to request more information.

 
HOME USER
 
We have just introduced a new program Support@Home which is aimed at home users. You can sign-up for a one year support program which enables you to receive on-call professional computer support at home for a low flat fee. It was launched as a trial run, therefore we can accept only a limited number of participants at this time. Please to receive details.

CONTRACT CUSTOMERS
If you are our contract customer enter below your code, valid contact number and press the button below. Within 15 minutes you will be contacted by our staff.
ACCESS CODE

CONTACT NUMBER


ANYONE ELSE
Press button below to fill in the contact form so we can contact you ASAP.
Contract customers can also call our emergency hot-line number directly (check our sticker on your PC or front panel of the rack enclosure).

All accesses are logged.
CONTRACT CUSTOMERS
If you have concerns regarding security of your system - here you can invoke Reverse-Access Security Test. You will receive full results via email.
Also if any problems were detected we will contact you shortly with further recommen- dations. NOTE: this option is available only for customers with valid Access Code.
ACCESS CODE

 

You can check here the speed and quality of your connection to the Internet. Click the button below to run the test. Results will be shown in a new window.
 
Copyright 2002 Computer Expert Service. All rights reserved.
Computer Expert Service Co., Ltd. Patumthani, G. Bangkok Thailand Tel +66 2531-4254 Fax +66 2991-1585